Books: First Break All the Rules

Authors: Marcus Buckingham and Curt Coffman

This is a book that I read a number years ago on what makes the difference between good managers and great managers, base on mountains of data gathered by Gallup Organization. In a recent convo I was reminded about it so I've dug it out to summarize one of the interesting parts.

Measuring the Strength of the Workplace:

According to the book "Measuring the strength of a workplace can be simplified to twelve questions. These 12 don't capture _everything_, but they do capture most & most important..." (pg28)

1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day (Scott/Jeff: Unique ability?  :-))
4. In the last seven days, have I received recognition or priase for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed do doing quality work?
10. Do I have a best freind at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?

There's more valuable info, but I recommend grabbing the book and skimming through it. :-)