Authors: Marcus Buckingham and Curt Coffman
This is a book that I read a number years ago on what makes the difference between good managers and great managers, base on mountains of data gathered by Gallup Organization. In a recent convo I was reminded about it so I've dug it out to summarize one of the interesting parts.
Measuring the Strength of the Workplace:
According to the book "Measuring the strength of a workplace can be simplified to twelve questions. These 12 don't capture _everything_, but they do capture most & most important..." (pg28)
- Do I know what is expected of me at work?
- Do I have the materials and equipment I need to do my work right?
- At work, do I have the opportunity to do what I do best every day (Scott/Jeff: Unique ability? :-))
- In the last seven days, have I received recognition or priase for doing good work?
- Does my supervisor, or someone at work, seem to care about me as a person?
- Is there someone at work who encourages my development?
- At work, do my opinions seem to count?
- Does the mission/purpose of my company make me feel my job is important?
- Are my co-workers committed do doing quality work?
- Do I have a best freind at work?
- In the last six months, has someone at work talked to me about my progress?
- This last year, have I had opportunities at work to learn and grow?
There's more valuable info, but I recommend grabbing the book and skimming through it. :-)